Privacy Policy
Welcome to Dewey's Pizza. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website deweyspizza.digital, place orders, interact with our services, or otherwise engage with us. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please discontinue use of our website and services.
This Privacy Policy applies to all users of deweyspizza.digital and any related digital platforms, mobile interfaces, or online ordering systems operated by Dewey's Pizza. We encourage you to review this document in its entirety so that you fully understand our data practices.
1. About Us
Dewey's Pizza is a food service business operating in the United States. We provide pizza and related food products through our website, online ordering systems, and in-store services. For all privacy-related questions, concerns, or requests, you may contact us using the following information:
| Business Name | Dewey's Pizza |
|---|---|
| Website | deweyspizza.digital |
| Email Address | [email protected] |
2. Information We Collect
We collect several types of information from and about users of our website and services, including information you provide directly to us, information collected automatically when you visit our website, and information from third parties. The categories of information we may collect include the following:
2.1 Personal Information You Provide to Us
When you place an order, create an account, sign up for our newsletter, contact us, or otherwise interact with our services, you may voluntarily provide us with personal information, including but not limited to:
- Identity Information: First name, last name, username, or similar identifiers.
- Contact Information: Email address, telephone number, billing address, delivery address, and any other contact details you choose to provide.
- Account Credentials: Username and password if you create an account on our website.
- Payment Information: Credit card numbers, debit card numbers, billing address, and other financial information necessary to complete a transaction. Please note that payment card data is processed through secure third-party payment processors, and we do not store full payment card numbers on our servers.
- Order History and Preferences: Details of orders you have placed, including items ordered, special instructions, and delivery preferences.
- Communications: Any messages, feedback, reviews, or other content you send to us via email, contact forms, or social media.
- Marketing Preferences: Your preferences for receiving marketing communications from us.
2.2 Information Collected Automatically
When you visit deweyspizza.digital, we and our third-party service providers may automatically collect certain technical and usage data, including:
- Device Information: IP address, browser type and version, operating system and platform, device identifiers, and other technology details about the devices you use to access our website.
- Usage Data: Pages visited, links clicked, time and date of your visit, time spent on each page, referring URLs, and other website interaction data.
- Location Data: General geographic location inferred from your IP address. We may also collect more precise location data if you voluntarily provide a delivery address.
- Cookie and Tracking Data: Information collected through cookies, web beacons, pixels, and similar tracking technologies as described in Section 7 of this Privacy Policy.
- Log Data: Server logs that record information about your interactions with our website, including access times, error reports, and traffic data.
2.3 Information from Third Parties
We may also receive information about you from third parties in certain circumstances, including:
- Social Media Platforms: If you interact with our social media pages or connect your social media account to our services, we may receive publicly available profile information.
- Payment Processors: Transaction confirmation and fraud prevention signals from our third-party payment service providers.
- Analytics Providers: Aggregated or pseudonymized usage and behavioral data from analytics platforms we use to understand how users interact with our website.
- Delivery Partners: Information about the status and completion of deliveries from third-party delivery platforms or services we may partner with.
3. How We Use Your Information
We use the information we collect for a variety of business and operational purposes. Specifically, we may use your personal information for the following purposes:
3.1 Service Provision and Order Fulfillment
- To process and fulfill your food orders, including coordinating delivery or pickup.
- To create and manage your account on our website.
- To process payments and prevent fraudulent transactions.
- To communicate with you about your orders, including confirmation emails, delivery updates, and receipts.
- To provide customer support and respond to your inquiries, complaints, or feedback.
3.2 Website Operations and Improvement
- To operate, maintain, and improve the functionality of deweyspizza.digital.
- To diagnose technical problems and ensure website security and stability.
- To monitor usage patterns and understand how users interact with our website.
- To develop new features, products, and services based on user feedback and behavior.
3.3 Analytics and Research
- To conduct internal data analysis, research, and business intelligence activities.
- To measure the effectiveness of our marketing campaigns and promotional offers.
- To generate aggregated, anonymized reports about user trends and behaviors.
3.4 Marketing and Communications
- To send you promotional emails, newsletters, special offers, and information about new menu items or services, where you have provided your consent or where we have a legitimate interest in doing so.
- To personalize your experience on our website and show you content, offers, or recommendations relevant to your preferences and order history.
- To display targeted advertising on our website or on third-party platforms, where permitted.
- You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any marketing email or by contacting us at [email protected].
3.5 Legal Compliance and Safety
- To comply with applicable federal and state laws and regulations in the United States.
- To respond to lawful requests from public authorities, including law enforcement agencies.
- To protect the rights, property, and safety of Dewey's Pizza, our customers, and others.
- To detect, prevent, and address fraud, security breaches, and other harmful activities.
- To enforce our Terms of Service and other agreements.
4. Legal Basis for Processing (Where Applicable)
As a business operating in the United States, our data practices are primarily governed by applicable federal and state laws, including the Federal Trade Commission Act (FTC Act), which prohibits unfair or deceptive practices in commerce, including in connection with data privacy. For users located in California, additional rights and protections apply under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). These rights are described in detail in Section 8 of this Privacy Policy.
We process your personal data based on the following grounds, as applicable:
- Performance of a Contract: Processing necessary to fulfill your orders and provide the services you request.
- Legal Obligation: Processing necessary to comply with applicable law.
- Legitimate Interests: Processing for our legitimate business interests, such as fraud prevention, website security, and improving our services.
- Consent: Where we rely on your consent, such as for marketing communications, you may withdraw that consent at any time.
5. Sharing Your Information with Third Parties
We do not sell your personal information to third parties for their own marketing purposes. However, we may share your information in the following circumstances:
5.1 Service Providers and Business Partners
We engage trusted third-party companies and individuals to perform services on our behalf and to assist us in operating our website and providing our services. These service providers may include:
- Payment Processors: To securely process credit card and debit card transactions.
- Delivery Service Providers: To coordinate and fulfill food delivery orders.
- Email and Marketing Platforms: To send transactional and marketing communications on our behalf.
- Website Hosting and Cloud Infrastructure Providers: To host and maintain deweyspizza.digital.
- Analytics Providers: Such as Google Analytics, to help us understand website usage and performance.
- Customer Support Tools: Platforms that help us manage customer inquiries and support tickets.
These third-party service providers are permitted to use your information only as necessary to perform services for us and are contractually obligated to maintain the confidentiality and security of your data.
5.2 Legal Requirements and Protection of Rights
We may disclose your personal information if we believe in good faith that such disclosure is necessary to:
- Comply with a subpoena, court order, legal process, or other legal obligation.
- Respond to a lawful request by public authorities, including national security or law enforcement agencies.
- Protect and defend the rights or property of Dewey's Pizza.
- Prevent or investigate possible wrongdoing in connection with our services.
- Protect the personal safety of users of our website or the public.
- Protect against legal liability.
5.3 Business Transfers
In the event of a merger, acquisition, reorganization, bankruptcy, sale of assets, or similar transaction, your personal information may be transferred as part of that transaction. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.
5.4 With Your Consent
We may share your information with other third parties if you have given us your explicit consent to do so.
6. Data Security
The security of your personal information is important to us. We implement a variety of technical, administrative, and physical security measures designed to protect your personal information from unauthorized access, use, alteration, or destruction. These measures include:
- Encryption: We use Secure Socket Layer (SSL) / Transport Layer Security (TLS) encryption to protect data transmitted between your browser and our website.
- Access Controls: We restrict access to personal information to authorized employees and service providers who need the information to perform their job functions.
- Secure Payment Processing: Payment transactions are processed through PCI-DSS compliant third-party payment processors. We do not store full payment card numbers on our servers.
- Regular Security Assessments: We periodically review our security practices and update them as necessary to address emerging threats.
- Data Minimization: We collect only the personal information that is necessary for the purposes described in this Privacy Policy.
Despite our best efforts, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately at [email protected].
7. Cookies and Tracking Technologies
Dewey's Pizza uses cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and deliver relevant advertising. This section provides a brief overview of our cookie practices.
7.1 What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They allow the website to recognize your device and store certain information about your preferences or actions over time.
7.2 Types of Cookies We Use
- Strictly Necessary Cookies: These are essential for the website to function properly, including enabling you to place orders and access secure areas of the site.
- Performance and Analytics Cookies: These collect information about how visitors use our website, such as which pages are visited most frequently, to help us improve the site.
- Functionality Cookies: These allow the website to remember choices you make (such as your preferred language or region) and provide enhanced, personalized features.
- Targeting and Advertising Cookies: These are used to deliver advertisements more relevant to you and your interests, and to measure the effectiveness of advertising campaigns.
7.3 Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. However, please note that disabling certain cookies may affect the functionality of our website and your ability to place orders. For more detailed information about how we use cookies and how to manage your cookie preferences, please refer to our full Cookie Policy, available on our website.
8. Your Privacy Rights
Depending on where you reside, you may have certain rights with respect to your personal information. We are committed to honoring these rights in accordance with applicable law.
8.1 Rights Under the California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA)
If you are a resident of California, you have the following rights under the CCPA/CPRA:
- Right to Know: You have the right to request that we disclose what personal information we have collected about you, the purposes for which it is used, the categories of third parties with whom it is shared, and the specific pieces of personal information we hold.
- Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions (e.g., where the information is necessary to complete a transaction or comply with a legal obligation).
- Right to Correct: You have the right to request that we correct inaccurate personal information we hold about you.
- Right to Opt-Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising. We do not sell your personal information in the traditional sense; however, certain sharing with advertising partners may constitute "sharing" under CPRA. You may exercise this right by contacting us.
- Right to Limit Use of Sensitive Personal Information: Where we collect sensitive personal information, you have the right to limit our use of that information to purposes necessary to perform the services you request.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you services, charge you different prices, or provide a lower quality of service because you exercised your privacy rights.
To exercise any of these rights, please submit a verifiable consumer request to us at [email protected]. We will respond to your request within the timeframes required by applicable law (generally within 45 days, with a possible 45-day extension where necessary).
8.2 Rights Available to All U.S. Users
Regardless of your state of residence, we provide all users with the following options:
- Access and Update: You may access and update your personal information by logging into your account or contacting us directly.
- Marketing Opt-Out: You may unsubscribe from marketing emails at any time by using the unsubscribe link in any email or by contacting us.
- Data Deletion Requests: You may request deletion of your personal information by contacting us at [email protected], subject to legal and operational requirements.
- Data Portability: Upon request, we will provide you with a copy of the personal information you have provided to us in a structured, commonly used format, where technically feasible.
8.3 Authorized Agent
California residents may designate an authorized agent to submit privacy requests on their behalf. To use an authorized agent, the agent must provide written proof of authorization and you must verify your own identity directly with us.
9. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. The specific retention periods depend on the category of data and the purpose for which it was collected:
| Category of Data | Typical Retention Period |
|---|---|
| Account and Registration Information | For the duration of your account, plus up to 3 years after account closure |
| Order and Transaction Records | Up to 7 years for tax, accounting, and legal compliance purposes |
| Customer Support Communications | Up to 3 years from the date of the communication |
| Marketing and Communication Preferences | Until you opt out, plus a reasonable period thereafter for suppression purposes |
| Website Usage and Analytics Data | Up to 26 months in aggregated or anonymized form |
| Cookie and Tracking Data | As specified by the individual cookie (session cookies expire when you close your browser; persistent cookies have varying lifespans) |
When personal information is no longer needed, we securely delete or anonymize it in accordance with our data retention and disposal procedures.
10. Children's Privacy
Our website and services are intended for use by individuals who are at least 18 years of age. We do not knowingly collect personal information from children under the age of 13. If you are under 18, please do not use our website or submit any personal information to us.
If we become aware that we have inadvertently collected personal information from a child under 13 without verifiable parental consent, we will take immediate steps to delete that information from our records. If you believe that we may have collected personal information from or about a child under 13, please contact us immediately at [email protected].
We comply with the Children's Online Privacy Protection Act (COPPA), which requires that operators of websites directed at children under 13 obtain verifiable parental consent before collecting, using, or disclosing personal information from children.
11. International Data Transfers
Dewey's Pizza is based in the United States, and our primary data processing activities occur within the United States. Our website, deweyspizza.digital, is primarily intended for users located in the United States.
If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. The data protection laws of the United States may differ from those in your country of residence. By using our website and services, you acknowledge and consent to the transfer of your information to the United States and the processing of your information in accordance with this Privacy Policy.
Where we engage third-party service providers located outside the United States, we take appropriate steps to ensure that any transfer of personal data is subject to adequate safeguards, including contractual protections.
12. Third-Party Links
Our website may contain links to third-party websites, applications, or services that are not operated or controlled by Dewey's Pizza. This Privacy Policy does not apply to those third-party platforms. We strongly encourage you to review the privacy policies of any third-party sites you visit. We are not responsible for the privacy practices, content, or security of any third-party websites.
Third-party services we may link to or integrate with may include social media platforms, online review sites, third-party delivery applications, and payment platforms. Each of these has its own independent privacy policy and data practices.
13. "Do Not Track" Signals
Some browsers include a "Do Not Track" (DNT) feature that signals websites not to track your online activity. Currently, there is no universally accepted standard for how websites should respond to DNT signals. As such, our website does not currently respond to DNT signals from browsers. We will continue to monitor developments in this area and update our practices accordingly.
California residents may also be aware of California's "Shine the Light" law, which allows consumers to request information about third-party direct marketing disclosures. If you are a California resident and wish to make such a request, please contact us at [email protected].
14. How to File a Complaint
If you have concerns about our privacy practices and you are not satisfied with our response to your inquiry, you have the right to file a complaint with the appropriate regulatory authority.
14.1 Complaints to the Federal Trade Commission (FTC)
In the United States, the Federal Trade Commission (FTC) is the primary federal agency responsible for enforcing consumer privacy protections under the FTC Act. If you believe that we have engaged in unfair or deceptive data practices, you may file a complaint with the FTC:
- FTC Website: www.ftc.gov
- FTC Consumer Complaint Portal: reportfraud.ftc.gov
- FTC Mailing Address: Federal Trade Commission, 600 Pennsylvania Avenue NW, Washington, D.C. 20580
14.2 Complaints to the California Privacy Protection Agency (CPPA)
If you are a California resident with concerns about our compliance with the CCPA/CPRA, you may contact the California Privacy Protection Agency (CPPA):
- CPPA Website: cppa.ca.gov
- CPPA Mailing Address: California Privacy Protection Agency, 2101 Arena Boulevard, Sacramento, CA 95834
14.3 Contacting Us First
Before filing a complaint with a regulatory authority, we encourage you to contact us directly so that we have the opportunity to address your concerns. We take all privacy complaints seriously and will make every effort to resolve issues promptly and fairly.
15. Contact Us for Privacy Inquiries
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us. We are committed to responding to all privacy-related inquiries in a timely manner.
| Business Name | Dewey's Pizza |
|---|---|
| [email protected] | |
| Website | deweyspizza.digital |
When submitting a privacy request via email, please include your full name, a description of your request, and sufficient information to allow us to verify your identity. We will respond to all verifiable requests within the timeframes required by applicable law.
16. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or business operations. When we make material changes to this Privacy Policy, we will:
- Update the "Last Updated" date at the top of this page.
- Post the revised Privacy Policy on our website at deweyspizza.digital.
- Where required by law or where we deem it appropriate, notify you by email or through a prominent notice on our website.
Your continued use of our website and services following the posting of any changes to this Privacy Policy constitutes your acceptance of those changes. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
17. Governing Law
This Privacy Policy is governed by and shall be construed in accordance with the laws of the United States of America and the applicable laws of the state in which Dewey's Pizza operates. For California residents, this policy is also subject to the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). Your use of our website constitutes acceptance of this governing law provision.
This Privacy Policy was last reviewed and updated on March 26, 2026. © 2026 Dewey's Pizza. All rights reserved.